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Our success is based on commitment to our customers, to the communities we serve and to our employees.
We will be known in our market areas for Quality, Service and Commitment to our Communities.
We adhere to the Golden Rule in all our relations with customers, employees, suppliers and the public - we treat others the way we want to be treated.
We provide products and services of the highest quality and the greatest possible value in our stores, gaining and holding our customers respect and loyalty.
We do business with customers, employees, suppliers and the community based on uncompromising honesty and integrity.
We recognize that our human resources are our companys most important and valuable assets.
We recruit, employ, train, compensate and promote employees based on their qualifications, without discrimination as to race, color, religion, national origin, sex, age or any other factor not related to the needs of the job.
We maintain reasonable and consistent standards of job performance, objectively reflecting these standards in decisions that affect our employees promotions, compensation and retention.
We endeavor to use our employees abilities as fully as possible by assignment to positions throughout the company into a departmental team that take into account their performance, experience, aptitude and interests.
We will provide opportunities for advancement by considering qualified employees within the company before recruiting outside.
We will maintain levels of pay that will compare favorably with prevailing rates for similar jobs in other food chains in our marketing area. While we believe individuals are primarily responsible for their own growth and development, we encourage them by providing appropriate training and development opportunities for them. We assist them in improving their current job performances, increasing their potential for promotion.
We give our employees clear and timely information about their job responsibilities and performance, and the company policies that affect them.
We continuously emphasize that the interdependence of the individual employees within the sections and departments of the store is essential to the continued success of the company.
We encourage, and appropriately recognize, constructive ideas and suggestions that result in improvement in service to customers, improvement in operations, or in any other matter relating to the success of the company.
We maintain a program of employee benefits that helps protect our employees and their families against the financial hardships of illness, death and old age, without discouraging personal planning for future security.
We believe that each employee has a right to be treated fairly and considerately by anyone in a position of authority, as well as by associates. Therefore, we take prompt, fair and considerate action on any complaint by an employee regarding any aspect of their work.
We provide and maintain a work place that is safe, healthful and efficient.